Org Chart

Type: Full-Time
Posted: 04/15/2024
Category: IT Manager/Director

Dine’ College

 Job no: TBD
Job Title:  Chief Information Officer
Location: Tsaile, AZ

Supervisory Responsibilities: Yes
Reporting Structure:  Vice President, of Finance and Administration
Division:  Information Technology Department

Job Summary:

The Chief Information Officer (CIO) is responsible for developing and overseeing the execution of the information technology vision and strategy for the College. This includes collaborating with academic and administrative leaders across Colleges to integrate college-specific needs into broader College objectives and coordinating shared operations. The CIO defines and drives necessary investments in infrastructure, talent, and policy to achieve best-in-class status for IT services and operations and support the College’s academic, research, and outreach missions.

This position requires a proven, visible, dynamic leader, capable of working in a traditional college campus environment, across multiple colleges and disciplines.

The incumbent is responsible for the development, management, and utilization of administrative, academic, and instructional technology resources, information processing resources, and telecommunications resources.

This position reports directly to the Vice President, of Finance and Administration

Duties/Responsibilities:

IT Strategy, Digital Transformation, and Governance

• Lead the development of near- and long-term IT strategy at the College, in collaboration with academic and administrative leaders from all colleges and in alignment with the College’s long-term strategic direction.
• Provide thought leadership for the development of best-in-class platforms for teaching, learning, research, or other academic initiatives; and emphasize the delivery of cost-effective services and solutions that leverage existing and emerging information technologies.
• Identify, assess, and address the varying IT needs of diverse College constituencies to inform organizational priorities, approaches, opportunities for growth and improvement, as well as performance standards.
• Development and facilitation of IT governance and advisory frameworks through the implementation of a transparent governance program, leveraging College talent and perspectives to promote and bring focused decision-making on strategic priorities and investments.
• Approve, prioritize, and control IT project demands, negotiating prioritization and timelines as appropriate and necessary in accordance with sound fiscal management and established strategic priorities.
• Engage with external higher education communities, and industry associations to maintain a robust and informed perspective on industry standards and best practices, as well as competitive and cutting-edge approaches to digital transformation and augmentation of core IT services.
• Serve as an active partner in contributing to DC system-wide level technology initiatives and adhering to DC system-wide information technology and security policies and procedures.

IT Leadership and Management

• Create a responsive world-class customer service organization that achieves a high degree of customer satisfaction across groups while fostering and sustaining high employee morale and commitment to service and quality.
• Develop and maintain an IT organizational structure designed to meet institutional needs and demands and assessing and identify the most effective staffing model that would include activities managed both internally and externally.
• Provide leadership and management of academic and instructional technology, administrative technology, and the information technology infrastructure at Dine’ College and its Microsites.
• Establish strategies and ensure operational effectiveness for in-sourced, out-sourced, or co-managed IT services in support of the College mission.
• Oversee the development and management of funding models for capital investment and operating expenses, ensuring that both are aligned with college needs and communicated effectively to stakeholders across the College.
• Develop the IT organization’s talent through robust hiring, training, retention, and performance evaluation practices, including the sourcing of training opportunities for personnel.
• Motivate and lead a high-performing organization, utilizing effective talent management practices to attract and retain strong team members and foster growth in skills and performance.
• Collaborate with IT functional Managers to establish department-level goals, objectives, and operating procedures.
• Hold IT Managers accountable to sound fiscal and operational management of all IT functional areas, in accordance with established strategy, policies and guidelines.
• Maintain excellent relationships with external audit entities where necessary and provide a consistent perspective that continually positions the College in the best light.
• Serve on various committees and councils at DC Executive Committee meetings and external committees related to Navajo Nation Broadband, AIHAC, and Navajo Nation Agencies initiatives.
• Serve as the key liaison between the college and external organizations for technology-related matters.

IT Operations, Policy, Standards, and Continuous Improvement

• Synthesize and provide regular reporting on the status of IT operations and strategic programming to Executive Leadership.
• Tailor, develop, and successfully implement a strategic technology policy and plans across the College in support of information security, customer service, and responsible technology usage, as well as offering transparency around systems and processes for budgeting and funding.
• Manage relationships with third parties (vendors, suppliers, contractors, partners) and external stakeholders and remain active in broader networks of administrative and academic leaders.
• Maintain a clear understanding of emerging technologies, technology maturity, technology cost-effectiveness, and industry direction.
• Remain abreast of relevant state, federal, and contractual obligations and requirements and manage through appropriate functional area leaders to ensure College compliance and minimize institutional risk.
• Support leadership to pursue strategic grant solicitation and earned revenue opportunities for academic research, development, and non-academic projects and initiatives.

Required Skills/Abilities:

• Deep leadership experience and expertise across all major dimensions of IT in complex settings that include academic, research.
• Ability to align strategy with mission and vision, set ambitious and attainable goals, and make data-informed decisions to achieve results.
• Exemplary planning and organizational skills, with a high degree of attention to detail
• Ability to make and manage budgetary decisions, including the development of budget and funding policies and controls, as well as anticipating future capital investments and financial influences over time.
• Detailed knowledge of current industry trends in IT and the ability to evaluate fit and efficacy for a given environment, as well as to determine attendant resource and operational requirements.
• Ability to analyze and resolve problems of significant complexity, integrate information from multiple sources, utilize creative thinking, and exercise considerable judgment and resourcefulness.
• Knowledge of compliance and contractual requirements, understanding of audit practices and risk assessment procedures, and the ability to anticipate and proactively address challenges and take steps to minimize institutional risks.
• Ability to manage performance and execution through multiple layers of a complex organization and readiness to guide and advise direct reports to execute IT strategy.
• Exceptional communication skills for conveying complex information to diverse internal and external stakeholder audiences.
• Readiness to work in collaboration with stakeholders and leadership and build a culture of teamwork and develop trust and credibility as a leader.

Education and Experience:

 Minimum Qualifications

• Bachelor’s Degree in information security, engineering, telecommunications, computer science, or a closely related field
• 7+ years of experience in a leadership role in IT within higher education, with broad exposure to network, infrastructure, cloud, and multiplatform environments
• Proven success serving as a strong change agent and leader, with a track record of elevating IT at the most senior levels of an organization and partnering as a trusted peer to the business.
• Demonstrated success in hiring and managing staff and providing effective delegation and coaching/mentoring.

• Previous experience in developing, gaining buy-in, and implementing a comprehensive IT strategic plan.

Preferred Skills, Experience and Education:

• Master’s degree or Advanced degree in information systems, information technology, or another relevant field, including business administration or an academic discipline in which technological fluency plays an essential role.
• Experience across all major components of a full-service institutional or corporate IT function preferred.
• Experience successfully leading through organizational and/or structural change preferred.
• Experience with recent developments in campus networking such as wireless, voice over IP, Video Services, Document Management, Cloud services, ERP, SIS, Active Directory, security issues, and their applicability in the teaching and learning environment.
• Demonstrated knowledge of a broad range of information technologies including administrative and academic computing, telecommunications, information management, and information security.
• Demonstrated success in budget and organizational management.
• Excellent communication skills.
• Demonstrated ability to conceptualize and articulate IT directions and choices to institutional officers and others in the college community.

Physical Requirements:

• Normal Office Environment
• Typically seated at a desk or a table
• May be required to travel between the Tsaile and other remote campuses.

• The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Salary Range

Anticipated salary will be $ 120K-145K per annum plus excellent paid benefits. (Salary will depend on the qualifications of the successful finalist.)

Compensation & Benefits

Commensurate with qualifications and experience. As a member of the 7-campus DC System, we offer an extremely competitive benefits package that includes but is not limited to, outstanding vacation, health, dental, and vision plans, and a fee waiver education program.

SPECIAL REQUIREMENTS:

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification.  They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified.  Management reserves the right to revise or amend duties at any time.

This job description should not be construed as an exhaustive statement of duties, responsibilities, or requirements, but as a general description of the job. Nothing contained herein restricts Dine’ College’s rights to assign or reassign duties and responsibilities to this job at any time.

The College does not discriminate on the basis of race, color, national and ethnic origin, sex, retaliation, marital status, religion or disability, or any other applicable local, state, or federal regulation. Inquiries regarding provisions for persons with disabilities, equal employment opportunity, and Title IX matters should be directed to the Office of Human Resources at (928) 724-6603

The college reserves the right to modify job descriptions at any time in its attempts to improve the operations of the college.